Docmee answers your patients on WhatsApp, books real appointments straight into your calendar, and hands conversations to your team whenever a human should step in — all from one inbox built for clinics.
Patients message you first and can opt out at any time. Your team stays in control, always.
Docmee pairs an AI assistant with a team inbox, so no patient conversation ever falls through the cracks.
Define your clinic's tone and rules. The assistant answers common questions and books visits by your playbook — it never gives medical advice.
Connected to Google Calendar, Docmee books against your doctors' real hours, services, and durations — and sends reminders.
WhatsApp, Messenger, and Instagram in a single view, with tags, assignments, internal notes, and patient queues for your team.
When a topic needs a person, the conversation is handed to your staff with full context. The AI assists; your people decide.
Upload documents and FAQs so the assistant answers with your clinic's information — pricing, directions, preparation instructions, and more.
Quick replies, approved WhatsApp templates, custom flows, and automations that save your front desk hours every week.
See demand, automation rate, handoffs, and knowledge coverage so you can improve service week over week.
Role-based permissions, an audit log, and consent controls keep your operation tidy and accountable.
Interface and assistant in Spanish and English, built for Latin American clinics and multilingual teams.
Guided setup shows you exactly what's left before the assistant can answer and book for you.
Activate WhatsApp (via Meta or Twilio), Messenger, or Instagram, and link your Google Calendar. No new phone number or tools required.
Add doctors and hours, define services and durations, upload your knowledge base, and set the tone and rules for replies.
The assistant answers and books; your team watches everything from the inbox, steps in whenever they want, and tracks results with analytics.
Docmee is built to comply with messaging-platform policies and to respect patients.
Docmee replies to patients who start the conversation with your clinic. Proactive messages use only WhatsApp-approved message templates.
Patients can stop receiving messages at any time by replying STOP, and the opt-out is honored immediately.
Docmee is an administrative scheduling and communication tool. It does not provide medical advice, diagnosis, or treatment.
Consent controls, an audit log, and role-based permissions. See our Privacy Policy and data deletion instructions for details.
Docmee is software for clinics that pairs an AI assistant with a team inbox. It answers patients over chat, books appointments into your calendar, and lets your staff supervise and step in at any time.
No. Docmee is an administrative tool: it books appointments, answers operational questions (hours, pricing, directions), and hands off to a person when the topic calls for it. It does not diagnose or recommend treatment.
Docmee integrates with the WhatsApp Business Platform through Meta or Twilio. Your clinic uses its own verified number, and proactive messages are sent only with approved templates.
Yes. Docmee replies to patients who message your clinic first, and any proactive message requires the patient's prior consent. Opting out is as simple as replying STOP.
No. Docmee is an independent product that uses the WhatsApp Business Platform. WhatsApp, Messenger, and Instagram are trademarks of Meta Platforms, Inc. Docmee is not affiliated with, sponsored by, or endorsed by Meta.
The platform and the assistant work in Spanish and English.
Request access using the “Request access” button, or write to us. We'll help you connect your channels and set up your clinic.
Fewer missed calls, fewer forgotten appointments, more time for the patients right in front of you.
Questions about features, privacy, or getting started? Write to us and we'll get right back to you.